Privacy Policy

PRIVACY STATEMENT OF DELAINE JAMES, INC.

INTRODUCTION - OUR COMMITMENT TO YOU

We at DeLaine James, Inc. ("we" or "the Company")are committed to protecting the privacy of our customers. We recognize that your personal information is yours, not ours. We greatly appreciate the trust that you and others have placed in us and will protect that trust by continuing to respect the privacy of all customers whether or not the Company's relationship with any customer has ended.

INFORMATION WE COLLECT

It is important for you to know that in order to ensure that all customers get the very best service, the Company collects information regarding:

• Social Security and taxpayer identification;
• Correspondence;
• Phone numbers; and
• Payment.

HOW WE COLLECT PERSONAL INFORMATION

We rely on many sources of information to understand and meet your needs. We may collect information directly from you, for instance, or from applications with us, or it may come from an outside source in certain circumstances. In addition, if you visit our internet website, we may collect certain other information about your internet usage. Like most websites, we use "cookies" (small text files placed on the user's hard drive) to facilitate site navigation, provide additional security, and allow you to customize your access to our website. We do not use "cookies" to collect information for distribution to third parties for any purpose. Nor do we use "cookies" to secure information from other websites you may visit.

WE RESPECT YOUR PRIVACY

Since some of the information we gather is not publicly available, we take great care to ensure this information is kept safe from unauthorized access, and we would never share the information in violation of any regulation or law. Because the Company respects your privacy and values your trust, the only employees or companies that can access your private personal information are those who use it to service your account or provide services to you or to us. Employees who violate our privacy policies are subject to disciplinary action, and our business partners and associates are bound to uphold our privacy procedures under the terms of our legal contracts with them. Additionally, the Company diligently maintains physical, electronic, and procedural safeguards that comply with applicable federal standards to guard your private personal information and to assist the Company in preventing unauthorized access to that information. The Company does not disclose any information about you to its affiliates or third parties except as permitted by law.

HOW THE COMPANY SHARES INFORMATION

From time to time, for general service, administration, and fraud control, or when the Company thinks it may benefit you, the Company may share certain information with its affiliates. These companies provide financial and product services. Information we share might come from your original application (for instance, your name, address, and telephone number). Also, the information we share could include your correspondence with the Company or its companies, your internet usage, your order status, and payment status.

SHARING INFORMATION WITH THIRD PARTIES

The Company may share information with other entities outside the Company that are able to extend special services necessary for the operation of the Company. These companies may be financial service providers or they may be non-financial companies. The information we may provide comes from the sources described above. We may also provide information to third-party companies that perform operational services related to your account. The sharing of information with these types of companies is permitted by law. This information also comes from the sources described above and might include name, address, and telephone number.

YOUR OPPORTUNITY TO "OPT OUT"

If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted by law), by calling us at 512-835-5333, by emailing us at marketing@DeLaineJames.com, or by writing us at 10200 McKalla Place, Suite 400, Austin, TX 78758.